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Frequently Asked Questions

If there's an info you didn't find on the website.

TrueFibre offers a true fibre end to end connection to your home or business. Our infrastructure is independent of NBN and runs in parallel.
100/100 plan will be suitable for small businesses with 5 to 20 computers. 200/200 plan will be suitable for bigger businesses. If your business needs even more bandwidth, please get in touch with us and we will discuss your requirements
We currently service Port Melbourne, St Kilda, Elwood, St Kilda Road, Moorabin, Bentleigh and Clayton areas of Melbourne.
In general we aim to connect within 3 weeks subject to our infrastructure roll out plan which is confirmed prior to you signing up with us
3 Month Risk Free Trial means you can connect to TrueFibre with and use our services for 3 months without any commitments or contracts. If you are not happy with the quality of our Internet (which would usually never happen :)) simply disconnect and return our equipment with no questions asked. We are confident in the quality of our Internet
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